# Notifications

> Emails to workspace members about sales, refunds, cancellations, disputes, uninstalls, and the week.

Toolaby emails members of a workspace when money or access changes hands. Every notification is on for each member until they turn it off under **Configure → Notifications**, per workspace.

| Notification   | When                                                                                                                                                                         |
| -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Sale           | A licence bought or a subscription started: tool, plan, amount, buyer, and a link to their page.                                                                             |
| Refund         | A payment refunded: in full, with the licence revoked; in part, with the licence kept.                                                                                       |
| Cancellation   | A subscription set to end, or ended.                                                                                                                                         |
| Dispute        | A chargeback opened (with the response deadline), won, or lost.                                                                                                              |
| Uninstall      | A buyer still paying removed the extension: the tool, their plan, how long they used it, and the reason once they give it ([Analytics](https://toolaby.app/docs/analytics.md#the-uninstall-page)). |
| Weekly summary | Every Monday: gross and net volume, purchases, subscriptions and installs against the week before, and the best-selling tool. Not sent for a week with nothing in it.        |

The same fact reported from two places produces one email.

Owners also get three notices that cannot be turned off: a workspace with more devices than its plan includes; a move of subscriptions left half done ([Move subscriptions from another Stripe account](https://toolaby.app/docs/move-subscriptions.md#after-the-move)); and webhook events held back by a day's limit, once a day, at the first one held. Those events are kept and sent once the day has room again, on Live and on Test, and may reach your endpoint after newer ones ([Webhooks](https://toolaby.app/docs/reference/webhooks.md#order)); the numbers are in [Limits](https://toolaby.app/docs/limits.md#fair-use).