Notifications
Emails to workspace members about sales, refunds, cancellations, disputes, uninstalls, and the week.
Toolaby emails members of a workspace when money or access changes hands. Every notification is on for each member until they turn it off under Configure → Notifications, per workspace.
| Notification | When |
|---|---|
| Sale | A licence bought or a subscription started: tool, plan, amount, buyer, and a link to their page. |
| Refund | A payment refunded: in full, with the licence revoked; in part, with the licence kept. |
| Cancellation | A subscription set to end, or ended. |
| Dispute | A chargeback opened (with the response deadline), won, or lost. |
| Uninstall | A buyer still paying removed the extension: the tool, their plan, how long they used it, and the reason once they give it (Analytics). |
| Weekly summary | Every Monday: gross and net volume, purchases, subscriptions and installs against the week before, and the best-selling tool. Not sent for a week with nothing in it. |
The same fact reported from two places produces one email.
Owners also get three notices that cannot be turned off: a workspace with more devices than its plan includes; a move of subscriptions left half done (Move subscriptions from another Stripe account); and webhook events held back by a day's limit, once a day, at the first one held. Those events are kept and sent once the day has room again, on Live and on Test, and may reach your endpoint after newer ones (Webhooks); the numbers are in Limits.